Tom is the man. Very patient and helped me any time I reached out with questions or concerns
James C. Dorsey IVMar-06-2025
Reviewed by Patrick Vealei for Tom Roark
Tom did a great job. I look forward to working with him again. He explained everything very clearly to the client. He was a pleasure to work with.
Patrick VealeiMar-05-2025
Reviewed by Sharif Ahmed for Tom Roark
I think Tom was fantastic and super helpful. I had zero issues with Tom's service and would recommend him to others. He went above and beyond in helping me through the process days, nights, and weekends. He even helped me understand the steps that would need to be done outside of his process.
The only reason it was okay, was when it came to the underwriting. I felt like some of the items were beyond overkill. They saw an internal routing code for direct deposit appended to the company name. With evidence of the payment, evidence that i worked at that company, employment verification, salary verification, bank statements showing regular payments from that location and everything else is had to provide, I really thought was beyond due dillegence/due care. Needing to add this item when I was down to the wire was incredibly stressful and aggravating. As a Cybersecurity professional I absolutely understand and respect the need for thorough inspection, but there is a difference between being thorough and spinning wheels on unnecessary items. To be clear, I dont know if another services would have been the same or worse, but I do think applying logical sense to requests as opposed to filling a checkbox would have improved my experience.
Sharif AhmedFeb-19-2025
Reviewed by Vincent Morelli III for Tom Roark
Excellent all the way.
Vincent Morelli IIIFeb-14-2025
Reviewed by Gary Lumpkin for Tom Roark
My experience was a true blessing. Stayed with me throughout the process. I gained a lifetime friendship with Mr Roark. He and the team followed up with me nights and weekends to make sure I had everything in tact. Thanks again
Gary LumpkinFeb-02-2025
Reviewed by Val Nash for Tom Roark
Tom makes every buying process so easy and most of all FUN! You can always count on Tom!!!
Val NashJan-26-2025
Reviewed by Isaac Davis for Tom Roark
Tom and his team were efficient, informative and very helpful.
Isaac DavisNov-05-2024
Reviewed by Kastalia Genao for Tom Roark
Good communication!!
Kastalia GenaoNov-05-2024
Reviewed by Kaila Aponte for Tom Roark
Kaila AponteOct-17-2024
Reviewed by Krystal Amaker for Tom Roark- AnnieMac Home Mortgage
Tom Roark is by far the most kind, hard working, dedicated professional I've had the pleasure of working with! His level of commitment is through the roof! If you're going to buy a home you must work with Tom! I promise you won't regret it. God broke the mold after creating him!
Krystal AmakerAug-02-2024
Reviewed by Freddy Carrero for Tom Roark- AnnieMac Home Mortgage
Tom is a total professional everything he said would happen it happened. Everything was on point I would recommend him to everyone.
Freddy CarreroAug-02-2024
Reviewed by Harry Finer for Tom Roark- AnnieMac Home Mortgage
Responsive
Harry FinerAug-02-2024
Reviewed by Zac fritzson for Tom Roark- AnnieMac Home Mortgage
Tom and the entire team at Guild were extremely responsive and professional. They went above and beyond all expectations and made the home buying process a breeze, I will certainly stick with this group for all of my future mortgage needs!
Zac fritzson Aug-02-2024
Reviewed by Zachary Fritzson for Tom Roark- AnnieMac Home Mortgage
The staff and the loan options were impeccable, all of my questions were answered quickly and accurately and everyone was extremely friendly, professional and knowledgeable. Amazing experience all around.
Zachary FritzsonAug-02-2024
Reviewed by Joshua Tomascak for Tom Roark- AnnieMac Home Mortgage
It’s pretty clear that I don’t have to look for another loan officer again. Tom was nothing but thorough and patient through the whole buying process. He was easy to communicate via call or text and extremely quick to respond. He got me the best rate and explained all my options. I can’t stress enough how easy this home purchase was through him and I can’t wait to use him again!